FAQs

How can I contact QuickCover?

The quickest way to find the help you need is to contact us:

Post: QuickCover

10 The Courtyard
Kilcarbery Park
Nangor Road
Dublin 22
D22 T860

Is it safe to input my credit card details online?

Yes, we use the latest in encryption technology through SSL which guarantees that any personal information or credit card details that you have input on our website is protected. Purchasing online could not be safer. If however you do not feel comfortable with entering your card details online, please call us on +353 (1) 913 1077 and we can take these details over the telephone.

Travel Insurance

Am I covered for Covid-19 on my travel insurance policy?

Yes, our policy includes cover for Covid-19 medical expenses while abroad. Therefore, if you were to contract Covid-19 while on holiday, you are covered for up to €10 million for medical treatment and reasonable additional expenses such as amended flights home and accommodation for an extended stay if required. Cancellation and curtailment due to Covid-19 are not covered on this policy therefore if you contract Covid-19 prior to departure and need to cancel the holiday because of this, that would not be covered.

Are trips within the Republic of Ireland covered?

Travel within the Republic of Ireland is covered provided that the trip involves an overnight stay of a minimum of 2 nights in pre-booked accommodation. Please note, medical expense cover is not provided for trips undertaken in the Republic of Ireland.

Does Worldwide cover me for anywhere in the world?

Yes, you are covered to travel to anywhere in the world if you have selected Worldwide cover unless that country has a “Do Not Travel” alert in place on the DFA website. To check the status of the country you are travelling to, please visit www.dfa.ie.

What is considered Europe?

Europe – the continent of Europe west of the Ural Mountains, Madeira, Iceland and Azores, Mediterranean Islands and non-European countries bordering the Mediterranean (except Algeria, Canary Islands, Egypt, Morocco, Tunisia, Turkey, Lebanon, Libya & Albania).

What is the age limit for cover?

We cover customers up to 79 years of age. Once you have taken the policy out with us prior to turning 80 years of age, you will be covered for the full year on the policy.

What is the maximum duration of a trip that is covered?

You will be covered for up to 30 days per trip on the annual multi-trip policy, up to a maximum of 180 days travel in the year. The single trip policy covers you for one trip of up to a maximum of 45 days in duration. If you require extended cover, you can contact us, and we will try to accommodate you if at all possible.

Do I need to take my policy with me when travelling?

Yes, this documentation provides you with information and emergency telephone numbers that you may need in the event of making a claim whilst travelling.

I have a pre-existing medical condition. Does this affect my medical cover?

The underwriters shall not be liable for any claim resulting from any pre-existing condition for which the insured person is receiving regular medical treatment, advice or consultation at the time of effecting this insurance or at the commencement of the covered trip, whichever is the later. Also excluded is the cost of continuing regular medication for any condition in respect of which medical advice or treatment is being followed at the time of booking. Please note that if you have a medical condition, it is advisable to carry with you a physician’s letter confirming your fitness to travel.

Does the travel policy provide medical cover during pregnancy?

The underwriters shall not be liable for claims resulting from childbirth, pregnancy or resulting from medical complications occurring after the seventh month of pregnancy. In any case, pregnant women should obtain a letter confirming their fitness to travel from a registered qualified medical practitioner.

I want to bring my grandchild on holiday with me, can I add them to my policy?

Yes, you absolutely can! In order to get a quote for this, you will need to contact us (our online chat is the fastest way) with your grandchild’s name, date of birth, destination and the departure and return date of the holiday you are taking them on and we will get a price to add them on for a single trip with you.

Can my adult children be covered under my policy?

Yes, we can cover children 18-23years of age on the family policy provided they are in full-time education. However, they would only be covered while travelling with one or both parents – they would not be covered if they were travelling independently.

If something is stolen from me while on holiday, what should I do?

File a police report within 24 hours. Also, report the theft to your travel rep., if applicable. Retain copies of all reports and phone the designated Claims telephone number through Sedgwick +353 1 2611 540 for a claim form on your return from holidays.

What should I do if I have to see a doctor or be admitted to hospital during my holiday?

Telephone the pre-advised phone number which will advise you of the claim procedures and provide immediate access to the 24-hour multi-lingual Medical Services department – Healix +44 203 823 1435.

Please retain all medical bills and prescription receipts.

Claim forms for medical costs can be found here, or please contact: Sedgwick Travel Claims, Merrion Hall, Strand Road, Sandymount, Dublin 2. Telephone: +353 1 2611 540.

Do I get a discount if I have Private Medical Healthcare Insurance?

At QuickCover we offer a discount on our travel insurance products to clients with health insurance plans that provide over €55,000 overseas in-patient medical expenses cover. You must ensure that your healthcare policy is valid and when you plan to take a trip you must ensure that your health insurance cover is in force up until and including your return date. All persons included on a Multi-Trip policy must also be covered by the healthcare policy. This healthcare policy must include up to at least €55,000 worth of medical expenses cover for All insured persons on the policy whilst overseas to include repatriation to your home country. It is important you do not leave any gap in your health cover and your travel policy.

We accept no responsibility for inaccurate details provided to us. The exact amount of overseas cover depends on precisely what plan, level and the amount you are paying for. For full details, you should contact your private medical insurer to confirm benefits. Please note this is your responsibility and QuickCover are not providing advice to you in this regard.